Clients reviews about Butler Garage Motorcycle Service & Transport

The overall experience has exceeded my expectations. The whole process was incredibly smooth from start to finish. I booked an appointment online, and once I arrived at the shop, Kei met with me and took the time to thoroughly discuss to understand what I want to achieve with tuning my MT-07. Once we agreed on the work, I received a detailed and fully transparent quote with all costs clearly outlined upfront. The work itself was top-notch and completed super fast. ECU tune, sport air filter, and new spark plugs. The bike feels great! Also, they even delivered the bike back to my condo free of charge. Extremely professional service, excellent communication, and a great overall experience. Highly recommend Butler Garage. ~ Hristiyan H

Had a fantastic experience with Kei from Butler Garage! Highly recommended! This is THE place to go if you're looking to buy/tune/repair/modify any kind of motorcycle. They can do literally everything! I contacted him to source an Mt10 2018 for me in Bangkok, since I'm in Chiang Mai. He inspected the bike, dealt with the seller and then took it to his garage. I paid for the lvl2 sourcing so this included a service for the bike, aka changing fluids, checking if everything is alright and so on. I also had the bike tuned and custom parts installed. He then changed the bike into my name which is no easy task since it's in different provinces! I also let him transport the bike to Chiang Mai. Overall 10/10 experience, Kei is an awesome guy! ~ Felix T

My customer experience at Butler has been exceptional. My Thai is nonexistent, so having to communicated in English has been a real bonus. My initial experience of buying a bike, getting it serviced and registered was painless. Kei also helped me negotiate a discount, buy and register another bike that I got from somewhere else. His trackday service makes you feel like a MotoGP rider - all you do is show up with your riding gear and they do the rest. Transport to the track - when you come into the pits, you get off the bike and they take it from there - put it on the stands, tyre warmers on, fuel up, off with the warmers and holding the bike for you to get on when the next session starts - well worth it. ~ Tony H

Was looking for Triumph Tiger Sport 660. Commissioned Kei at Butler to check, negotiate and source it. Found a great one in Pattaya. Butler arranged all transport, transfers of ownership and new plates, did a checkup and service, fitted new brake pads, touring lights (Futue Eye*) and safety cameras. Delivered to my door. The service and knowledge is excellent. Great value. Saved a lot of time trying to look for a bike. *The “Future Eye” Driving lights are the best I’ve ever fitted to a bike. Switchable between low and high beam, white and yellow light, constant beam or flashing. The low beam focuses the light properly where they should be on the road without glare to on coming traffic. ~ M T

I was referred to Butler Garage by a friend of mine. I needed to transport a bike to their garage from a location in Bangkok, have the bike inspected and have the necessary items repaired and then eventually ship the bike to Korat after transferring ownership of the bike from the Bangkok owner to the owner in Korat. Kei (Butler Garage) was very attentive to my requirements and picked up the bike the very day I called him. Three days later, the bike work had been completed but due to Songkran celebrations, delivery of the bike was delayed a little. Kei kept me updated throughout the whole process. I am very pleased with Kei's service approach and would highly recommend Butler Garage. ~ Dinesh R

Thankful to Kei and the team for fixing my bike. Originally came asking to help me fix the high RPM problem. Kawasaki shop in Phuket tried to convince me that it’s an ECU problem and wanted to sell a new one. Turned out to be throttle body problem which needed rebalancing which official dealer doesn’t do. The guys fixed it within a few days and then run my bike through dyno. There were a few expensive things added on the top for free. Appreciate the speed of services and transparency. I do apologize for the miscommunication in the beginning and look forward to get a 600cc to race with you in 2025. Highly recommend Kei and his team for any kind of motorcycle related services. ~ Mike F

Just wow. Kei and his employees are just better than the rest. I’ve been to many dealerships in Bangkok and Asia for that matter, and this was the best experience by far. The communication is stellar. They set expectations, and made me feel very comfortable about the entire process of using them to sell my motorcycle on consignment. Also, they generally keep the greenbook in their safe while they look for a buyer. I asked if I could keep it until they have a buyer, because I would feel more comfortable and they worked with me. I will update this review when it’s officially sold. Thank you to the Butler Garage team. Y’all rock. ~ Nick L

Recently rented a motorcycle from this garage. The staff was incredibly friendly, professional, and helpful, making the rental process smooth and hassle-free. The motorcycle I rented was in excellent condition, well-maintained, and perfect for exploring the area. The pricing was fair, with no hidden fees, and they even provided clear instructions and advice on safety and local routes. I truly appreciated their honesty and attention to detail. If you're looking for a reliable place to rent a motorcycle in Thailand, I highly recommended Butler Garage. It's a shop you can trust for quality service and great vehicles! ~ abdou b

Fantastic Service from Kei at Bulter Garage A++ I'd spotted a bike on Facebook marketplace which I was very interested in purchasing but unfortunately didn't have the time to view the bike myself as I'm based in Koh Phangan and the bike was in Bangkok. I contacted Butler Garage and within a couple of hours Kai had travelled across Bangkok to inspect the bike. He gave a thorough report back on the condition of the bike along with photos and also his opinion of whether or not it was a good buy. 30 minutes later Kai had negotiated a discounted price and the deal was done and the bike was off to Butler Garage for a service before being transported down to Koh Phangan. Just a few days later the bike has new brake pads, air filter and grips and is here in Koh Phangan with one very happy customer. I would 100% recommend Kei at Butler Garage for his very professional and honest service. If you're looking to purchase a bike in the Bangkok area these guys should be first on your list. ~ Ian W

I want to thank Kei and his team at Butler for getting my bike back in great shape. From the moment I messaged them regarding getting my bike checked for various issues, their response was prompt. All issues that were needed to be addressed was clearly communicated along with the quotes for the work and parts that needed to be done. Outstanding service. I am definitely going back for all my services and other maintenance and I highly recommend Butler Garage to anyone seeking assistance for their motorcycles. Thank you again Butler garage. 🙏 ~ kevin r

I broke down with my bike near Don Mueang and was completely stranded. After searching Google for help, I came across Butler Garage and gave them a call. Kei answered immediately and was incredibly helpful from the start. Within 20 minutes, he arrived at our location, picked us and the bike up, and took us back to his garage. Unfortunately, the repair wasn't a quick fix, but Kei went above and beyond by offering one of his rental bikes free of charge so we could continue our weekend trip. The whole process was straightforward, hassle-free, and solution-oriented. They quickly diagnosed the issue, fixed everything professionally, and made sure we were back on the road as soon as possible. As an expat, I also really appreciated how friendly and accommodating they were. It made the entire experience much less stressful. Excellent service, great communication, and genuinely helpful people. I'll definitely be coming back for future servicing and maintenance of my bike. Highly recommended! ~ Marcel F

If you’ve spent any time on the motorcycle forums or FB groups, you’ve probably seen Butler Garage come up again and again—and for good reason. These guys really know their stuff and take pride in doing things right. I bought my bike second-hand and used their bike sourcing service to check all the paperwork and make sure the bike was in solid condition. They did the first service for me and when I got it back, it felt as good as new—even though it’s a 10-year-old bike. Highly recommend their services. ~ Sarkis D

First time using Butler’s, but definitely not the last ⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Responsive and professional customer service I contacted them via FB messenger regarding a second party purchase. They responded promptly and went to work, contacting the owner. Their advice was genuine. The transaction was not completed, due to some suspicious circumstances with the seller. Butler’s goes above and beyond for their customers at a reasonable cost. Everything is explained, before collection. Thank you for your service 🙏🫡 ~ SoloJoe

Absolutely fantastic service from Butler Garage! I was abroad and needed urgent assistance selling my motorcycle. The team at Butler Garage took care of everything - from picking up and cleaning my motorcycle to creating an impressive description video for the listing. All I had to do was sign a few documents. They really saved me a lot of time and hassle. I'm extremely satisfied and would highly recommend Butler Garage to anyone in need of professional and reliable service! ~ Julian D

I used Butler Garage for a big bike pickup and the experience was outstanding. The whole process ran smoothly end-to-end. They showed up on time — actually earlier than scheduled — for both pickup and delivery, and even completed the job ahead of expectations. The communication was clear, the handling was professional, and the service felt genuinely reliable. I’d definitely recommend Butler Garage to anyone looking for a dependable big bike pickup or delivery service. ~ Patrick L

I have to say first time used Butler garage and was impressed. Good booking service on LINE, Deb gets back you and provides very good customer service and keeps you updated on all aspects of the service . They include a pick up and drop off service with a properly kitted out van. Good price too and honest as they refunded any difference in cost that was too much . Will definitely use them again . ~ Jamil S

I found Butler via a recommendation from the folks at Translogic when I was looking for a supplier of their quick shifter for my XSR 900. Kei and the staff are very professional and pleasant to deal with. The provided efficient, price competitive service as well as making multiple recommendations. They accept credit cards and even bike pickup/delivery if needed. I highly recommend them as the GO-TO motorcycle service facility in Bangkok. ~ Capt. B

Butler Garage is easily the best motorcycle mechanic in Thailand. They’ve been looking after my bike for over 5 years now. iNot only do they do a great job at maintenance, but it gives me peace of mind, that even if I have an unexpected issue in the middle of nowhere, they’re always available for a phone call to support or in worst case scenario, they’ll come pick you up, even if you’re 700km from Bangkok.🤘 ~ Riku P

I've just used the Butler Garage sourcing program and can highly recommend them. Professional in all aspects, speaks good English, understands the customer requirements and also provides alternate recommendations to widen availability of the bike required. They performed redelivery service and carried some after market modifications to my specification. I'm very happy with the bike I picked up today. Good job Kei 👏 ~ Carol G

I came to butler garage with a Ktm super adventure 1290 that had one of the aluminium oil mesh filters seized in place and the head of the bolt stripped from a previous mechanic trying to get it out. They ordered a replacement part within 1 day and managed to get the old one out all at no extra charge. This was a real life safer as it’s difficult getting Ktm services and parts in Asia! Extremely professional and helpful throughout. ~ Pierce T

After years of endless disappointing main dealer services, I finally stumbled across Butler a forward thinking garage that understands what people want and need.. First class communication, transparent pricing, very knowledgable and they go above and beyond the call of duty for their clients. An experience as it should be, I will never take my bikes anywhere else going forward.. ~ Spencer B

Обратился к ребятам выбить катализатор и модифицировать выхлопную трубу. Результатом остался доволен 👍 . Приемлимые цены, хорошо говорят на английском. Рекомендую 👌💯 ~ ABRVAL

Butler Garage was recommended to me as a great business that has a lot of experience dealing with big bikes. My experience with them was excellent. They were very professional, the service was fast and nothing was problem. I look forward to working with then again in a few weeks to start modifying my Kawasaki Z900rs. Thank you Butler Garage and Kei for all your help. ~ Brett C

This garage offers excellent service with valuable advice on bikes, fair pricing, and clear communication. After trying several garages in Bangkok, I find this one especially standout for BMW bikes—it’s a world apart from my previous experiences. They genuinely care about their work and are passionate, which greatly impacts the quality of service. ~ Mohammad A

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